Systems Analysis
Evaluate the efficiency and usability of your corporate systems with Task Mining
Optimize Your Systems and Applications
Fhinck's Systems Analysis solution uses Task Mining to evaluate how users interact with your corporate systems, identifying opportunities for improvement in usability, performance and integration between applications.
Key Benefits
Discover where users face difficulties in systems
Optimize interfaces and workflows
Direct resources to improvements with greater impact
Eliminate duplications and overlaps between systems
Identify manual processes that can be automated
Measure the actual level of system utilization
What We Analyze
Usability
Ease of use, navigation and understanding of interfaces
Performance
Response time, loading and processing
Integration
Data flow and processes between different systems
Features
Actual usage vs. available resources
Adoption
Level of utilization and user resistance
Security
Security practices and compliance
How It Works
Our solution captures anonymous data on how users interact with systems, identifying patterns, inefficiencies and improvement opportunities that can significantly increase productivity and user satisfaction.
Data Collection
Anonymous monitoring of interactions
Pattern Analysis
Identification of bottlenecks and inefficiencies
Recommendations
Prioritized improvement suggestions
Implementation
Support in executing improvements
Practical Applications
- •Optimization of ERPs and legacy systems
- •Pre and post-implementation evaluation of new systems
- •Identification of training needs
- •Prioritization of improvements in existing systems
- •Rationalization of the application portfolio